Business Support System

Business Support System

Notifications Management System

This is a comprehensive and flexible system to reach your customers in providing useful messages about your service. The aim of the system is to achieve customer satisfaction. User create a notification and then can schedule to send it later. Auto Notifications (bases on some set business rules of the organization; also configurable) are also sent through all channels.

Channels

Email

Customers provide their email ids at the time of registration and it is used to send notifications of different types.

SMS

The Customers who have provided their mobile numbers at the time of registration also receive service notifications.

MobileApp Push Notification

The Customers who have downloaded our app from google Play Store or Apple Store receive service notifications in their apps.

Notification Types

Auto Notifications

Payment Due

This notification will be sent one/two (configurable) days before expiry of service.

Service Expired

This notification will be sent upon expiry of service so that user may know that the service is down due to nonpayment.

Scheduled Notifications

Scheduled Maintenance

Admin can schedule a notification for any channel to intimate customers for a service down due to schedule maintenance.

Event Greetings

Even greetings can also be scheduled for any channel with an image to be sent through email.

Custom Recipient Notifications

Admin can schedule a notification of any channel for Management group, General Employee group or any custom group.

Messages Sending Methodology

The scheduler services for different channels run every time and whenever the schedule time for a message is reached then the service push this message to Microsoft Message Queue.
These services also log the total number of messages meant for queue and successfully sent messages and also the failed messages so that admin may check the issue with the service and/or recipient.

Ticketing Management System

An end-to-end Tickets Management System developed with to serve the customers with multiple channels i.e. Email, web app and mobile App (Android and iOS). Tickets are created for multiple projects. And these have been associated as per the requirements.

Projects

As organizations run their different projects/operations at the same time so admin can create projects and tickets are created to a specific project.

Ticket Channels

Email

Customers sends emails to an email address and a service fetches these emails to create tickets into Tickets Management System

Customer Web Panel

Customers sign-in to their customer panel with credentials created at the time of registration. And they select an issue they face and then provide the description of that very issue. Then this ticket is created into Tickets Management System Mobile App (Android and iOS) Customers also use mobile app. Login into it and can create tickets into Ticketing Management System.

Agents Management

Agents are created in order to take users calls and then create tickets.

Tickets Management

Ticket Creation

All the tickets created from email, customer web panel and from mobileApp are assigned to the manager/Lead and then he/she assign these tickets to some employee to resolve the issue and then report back by updating the tickets status.

Ticket Resolution

All the tickets created pass through a lifecycle that is the status of a ticket at any point of time. All the states of the tickets are also being recorded so that we may get have an audit trail.

User Feedback

User feedback is also collected through customer web panel and mobile app directly from customers and for tickets created through email and agents this is being logged through agents.

Sahara Lab Portal

50-A, Bridge Colony, Lahore Cantt, Pakistan. CALL NOW: 0092-42-36687564 info@saharaforlife.org

Executive Summery

Laboratory Management System is End-to-End easy to use system that enables administrators to manage Tests, Collection Centers, System Users, Patients, Test Reports and Sales Reports Collection Center wise.

Admin Panel

Tests Management

Admin creates new tests that are conducted at Laboratory. Admin can also flag these Tests as unavailable and Collection Centers will not be able to book these Tests.

Test Charges

These are also defined at the time of test creation and these can be updated later on and it immediately reflect throughout the system.

Discounts

Admin also defines discounts while creating new Tests and can be updated later on and it immediately reflect throughout the system.

Test Groups

Admin creates groups of created Test as some tests are conducted in a groups and charges of these groups are also defined at group creation time. Group Tests have lower charges as compared to the individual Tests total charges.

Collection Centers Management

Admin creates Collection Centers that register Patients, collect samples and sends it to the Laboratory to conduct tests and get reports. Collection Centers get their commissions upon every test they book.

Users Management

Admin creates users of a Collection Center with a limited admin permissions so that they may create their own users. Admin can block any user or complete Collection Center and they will be unable to login to the system.

Sales Reports

Admin views sales reports Collection Center wise so that he/she may assess the total revenues and Collection Center Commissions.

Collection Center Panel

Users Management

Collection Centers manage their own users. They create new users, update and delete users. They can also block users and these users can’t login then.

Patient Management

Collection Centers register patients and after that they can book Tests and generate Invoice and collect money from customer. An SMS is sent to the customer cell number for booking of tests and customers can view and print their reports online.

Reports Management

Once the Test are conducted and reports are entered into the system at Laboratory then an SMS alert is generated to the customer so that they may collect their Reports from Collection Center or view/print their reports that are available online.

Sales Reports

Collection Centers can view their own Sales reports and can see the commissions that they have earned.

Laboratory Panel

Update Test Results

Laboratory users that have been created by Admin conduct test upon the Samples that they have received from different Collection Centers and update the Test Results Patient wise and each Test wise. When they mark these Tests as Complete then an SMS is sent to the Customer/Patient so that they may collect their reports.

Request Sample Again

Sometimes Samples are insufficient or expired then Laboratory Users request the concerned Collection Center to get the Samples again and send it to Laboratory so that the test is conducted.

Customer Panel

Customers can also login to the system though a MR Number and a password that is auto generated by the system. They can view view/print their test on their own.

SMS and Email Alerts

Customers get SMS and email alerts when they get register at Collection Center and also at the time when their Tests are completed.

Website

  • A standard website is also the part of the system for following sections/pages:
    • Home: Sliding images that best describe your business
    • About Us: An introduction of the Laboratory
    • Services: The services that are offered to the Customers
    • Why Us? The distinction that you provide to the customers
    • Contact Us: Listing of Head Office and all the registered Collection Centers with complete address and phone numbers
    • Register: Invitation for registration of new collection centers
    • Tests: Test that have been registered by Admin and are marked as available are displayed with charges.
    • Career: Collect CVs of the new employees from a from in the website on an email
    • Signin: User Sign in page
    • Online Reports: Customers can view their Reports by logging in through provided MR Number and password.

HudHud Portal

Distributor Portal

Distributor Portal facilitates Customer Management, Top-up, Airtime Transfer, Commission Management and Rates Calculator integrated with PORTA-One System.

Use cases

Distributor Login and Sign UP

The system was developed for the distributors and agents based in multiple countries around the globe. The distributors/sub-distributors could be registered using this portal and they could use the system by logging in with their credentials.

Home page (Dashboard)

Each Distributor/Agent or sub-Distributor of the system had their own customized dashboard, where they could see their sales, commissions, day wise. The end user could also see the news and other buttons through which they can navigate into other parts of portal.

HudHud PINLESS New Customer

Each Distributor had some sort of customers under his/her umbrella .i.e. Debit, Credit. By default credit customers were created. The customer’s account could also be topped up using the distributor’s balance.

HudHud PINLESS Existing Customer Management

An interface was developed in-order to manage the Pinless customers. The management panel was integrated with PORTA-One System.

The management panel could perform the following tasks/operations:

  • Customer Top-up.
  • Add/View/Update Registered Numbers.
  • Send the information pack via Email/SMS or both.
  • Set/Update a payment method for the customer.
  • Enable/Disable auto-payments for the customer if the balance reaches a certain threshold.
  • Moving a number to another number and making sure if the provided information is valid.

International Airtime Transfer

The Distributors could also perform Airtime transfer using this portal.

My Transactions History

The Distributors could watch their transactions history by providing a range of dates.

Recharge My Account

The Distributors could recharge their own accounts through their credit cards or by already existing payment methods. The transactions through credit card were being done by Moneris.

Update Personal Details

The Distributors could also update their already provided information while viewing their own profile.

Manage Agents (Sub-distributors)

The Distributors can have multiple sub-distributors/ agents under their umbrella. In-order to manage agents, a panel was developed through which the distributor could add/view/edit and top-up the account of his/her agents.

My Commissions

The Distributors can manage the commissions of his/her agents/sub-distributors.

Marketing Materials

The Distributors could also view/download the marketing material that was uploaded by admin.

Revert Transaction

The Distributors could also revert the transaction that was performed accidently or in-correctly within 24 hours after the transaction was performed.

Rates and Access Numbers

The distributors could also view the access numbers along-with their rates per minute.

Admin Panel

An Admin Panel was also developed along-with this portal. There was only one admin. The admin panel included the following:

News Management

The Admin of the system could add, update, delete, and view the news. The added news was visible on the dashboard of each distributor/sub-distributor or agent.

Marketing Material Management

The Admin of the system could upload, update, delete, and view the marketing material. The added material could be visible to the distributor/sub-distributor or agent if it was made active by the admin. The admin could also change the status of the material from active to expired.

My Account Portal

Customer Self-care Portal facilitates Account Management, Top-up, and Air-time Transfer etc.

Use cases

Customer Login and Sign UP

The system was developed for the customers based in multiple countries around the globe. The customers could be registered using this portal and they could use the system by logging in with their credentials.

Home page (Dashboard)

Each customer of the system had their own customized dashboard, where they could see their Amount, and the aliases connected with their account. The end user could also see the other buttons through which they can navigate into other parts of portal.

International Airtime Transfer

The Customers could also perform Airtime transfer using this portal. The airtime could be done by either using vouchers or credit card. The transactions done by credit card were being done using Moneris. For Airtime Transfer, TransferTo was being used.

Reports

The Customers could watch their transactions histories/reports for top-up and airtime transfers by providing a range of dates.

Top-up My Account

The customers could top-up their own accounts through their credit cards or by vouchers. The transactions through credit card were being done by Moneris.

Update Personal Details

The customers could also update their already provided information while viewing their own profile.

Manage Aliases

The Customers can have multiple aliases under their umbrella. In-order to manage aliases, a panel was developed through which the customers could add/view/delete the accounts of his/her aliases.

ArsalEx COURIER

ArsalEx Hargeisa. CALL NOW: +252-526788 info@arsalex.com

Admin Panel

Roles Permissions Management

This is a common feature for controlling the user rights, simply there are two major components PERMISSIONS and ROLES.

Dashboard

Dashboard is the main display of the overall status of the business, Dashboard contains:-

  • Overall Sales graph for the last 7 days (graph).
  • Most performing Agent last 7 days (graph).
  • Shipment graph by type lst 7 days (graph).
  • Shipment destinations last 7 days (graph).

Location Management

Location management is very crucial for the business to operate and expand appropriately. A location means country,city, latitude,longitude. This easily show our locations on the map, and customers can locate their nearest office or destination country.

Rates Management

Rates will be defined by the admin, then agents use the rates that were defined. Rate definition have different parameters, { Source location, Target Location, Good Type, Transportation mode, Weight minimum, Weight Maximum, Minimum Rate Value, Maximum Rate value

  • Good Type: There are different types of goods that can be shipped, namely { Identity Document, business document, other document, electronic, food, …
  • Transportation Mode: Land, Sea, Air

Agents Management

Register new Agent

Agent registration is a process that we input all the necessary information that we need to know from the agent.

This process will be in different steps.

  • Agent Profile Information { Name, Agent Code, Short description, Office Front picture, street view picture }
  • Contact information { Name, role, Telephone, identity document } this can be list of people.
  • Address information { Location , Street, House number … }
  • Legal information { Partner Name, Ownership type, Permit letter ….} this can be more than one record.

Update Agent

Admin can update following information for an Agent, Personal, Business Information, Contact Information, Legal Information

Suspend Agent

Admin user can suspend agent, then the agent and its users can no more access to the system. Also other agents cannot send shipments to this location unless this flag is reset.

Un suspend agent.

This is to make agents back in to service after that temporary suspension.

View Users

This will show the list of users under this agent.

Account Management

Update Agent Balance

Agent will pay an Advance balance to ArsalEx through cash or Bank transfer and Admin will update his/her balance in system by: Selecting/searching Agent Name, Amount, Date Paid.

Settlement Management

When agent starts business, there are financial transactions that go in to the agent’s account. All the money that’s collected is not owned by the agent, rather it gets a percentage as per the commission configuration. Settlements are initiated by the party that wants to pay money, in that case if the agent is paying then they should initiate, otherwise the admin can initiate.

Admin will have the below features under settlement management.

Create Settlement

This means, he wants to pay money to agent. Also through manual process agent physically sends money through bank.

Accept settlement

This means when the settlement is created from agent. This will deduct money from Agent account to a GL Account.

Agent Account

Agents will have some account in the system, that they receive money when customer pays them or when they earn commissions. So always agent will see its Commission balance and Settlement balance.

Reject settlement

Settlements can be rejected, when rejecting the user provides the reason clearly and then we set the status of the settlement to REJECTED. This is a final state and no further changes can be made on that settlement.

Commission Management

Commission is configured to calculate the part that agent gets the rates that are charged to the customer for the shipment service. Agents earn commissions from

  • Shipments created.
  • Shipments destined (received for delivery).
  • Shipments transited (processed as a transit agent) and attempted.

Therefore the commission management have different features under.

Create Commission Plan

Admin is able to define commission plans, commission have { Source Agent Commission, Destination Agent commission, Intermediate Agent commission}

Edit commission Plan

Admin is able to edit those commissions that are already created.

Reports

Agent Sales detail

This report takes input criteria parameters { Agent, Start Date, End Date}. This report show details of all Shipment sales that are recorded by that agent. The report will have columns {TransactionId, Date, Customername, Total charges, Agent Commission}.

Agent Sales Summary

This report takes input criteria parameters { Agent, Start date, End Date }. Shows one summary record for each date of that specific agent. This report shows columns { Date, Total Charges, Total Agent commission }

Shipments (Delivered, in Process, Declined etc)

This report shows the full details of all shipments that are in progress and their status. The user input different criterias { Source Location, Target Location, Shipment status, Start date, End Date } .

Trial balance

Trial balance is very crucial for the financial controlling team, this is calculated from all transactions that was recorded in the system during the period the user wants to see. This takes { Start date, End Date } as input parameters. The output of this report will show {Account Id, Account Name, Debit, Credit, Balance }

Sales by customer

This report shows the admin level, which customer is making the most business through the overall agents of the company.

Settlements

This report shows the list of settlements in respect to the period selected and the status. The user inputs criteria as { Start Date, End Date, Settlement status} the output of this report will show { Settlement No, Agent Name, Date, Status, Amount }

Agent/User Panel

Update Profile - Agent

Agent information can be updated by the agent if needed, this means the update of address , change of contact telephones can be done.

Office Management

Agents will register multiple Offices that are on different locations under that agent. There are different options under this:

View Offices

On the office details screen there will be different options Disable/Enable Office.

Create New Office

Agent saves Office Name, Address, State, City, Contact Person, Phone 1, Phone 2, Email, Status (Active, Inactive), location (Longitude, Latitude)

User Management

Users are created by agents, and they can have unlimited users working on the different offices of the agent.

View/Update User

The agent can search one specific user. Once agent views the full information. The Agent can update any information of the user(First Name, Last Name, Email, Username, Phone number, Status (Enable/Disable), Office etc)

Dashboard

Agent dashboard has a summarize view:

  • Total Sales chart
  • Total inbound shipments chart.
  • Total outgoing shipments chart.

Customer Management

Customers are very important part of the system, they need a special attention. There are mainly 2 types of customers ( 1. Corporate customers 2. Individual customers). Agent will register the information of the customer according to its type. When a customer wants to make a shipment they only have to tell their ID or phone number or Email address to fetch the customer information and fill the shipment details.

Agent register the customers with details:

  • Corporate customer details
  • Individual customer details

Shipment

Moreover the customer can book shipment on the portal, then the agent will only collect the physical goods and process for shipping.

Book Shipment

Office users create the shipments into system so that Customers may have uptodate information about their shipment location.

Two receipts are generated against every shipment; one is for Customer and other is for office use. An SMS alert is also sent to Customer mobile number for shipment booking so that user may also trace his/her booked shipment from a tracking number.

Offices can also view the shipments that are destined to their offices and their sent shipments in order to view status and make arrangements accordingly

Process booked Shipment

These are the shipments that are booked by the customers of this agent. we should change the status of the shipment to processed. We also create a tracking record for every shipment.

Ship/Send Shipment

TO keep the record of sent shipments

Receive and forward Transit Shipment

Here we allows only for users from the shipment-transit agent ( Agent that’s marked as transit agent in shipment table) and the status of the shipment should be SHIPPED.

Receive Shipment

The agent confirms the receipt of a shipment that was destined to this agent/user, this will update the shipment status to the final and the customer will be able to collect.

This usecase marks the shipment as delivered to customer. At this stage the system should send an EMAIL/SMS notification to the destination customer as per the initial notification method selected.

The Commission of the shipment is added to the Agent balance once the shipment is collected by the Customer.

Update Shipment Tracking status

The agent/user can search shipments according to different criteria parameters, Input { Direction, Start Date, End Date, Status,Tracking Number, Shipment Id }. Once the agent views the shipment information then they can update the status of the shipment, and can add more tracking information. Cancel Shipment

Shipments can be cancelled by agent before they’re shipped, once they’re shipped the agent can’t cancel them.

Track Shipment

Agent can Track a specific shipment or a group of shipments, through the different sub options.

Track Incoming Shipments.

This show the list of shipments that are destined to this agent. He can specify the shipment Id/Tracking number to see only one specific shipment.

Track Outgoing shipments

Agent can track shipments that were created and sent from this agent location. He/she can also provide a specific Shipment Id/Tracking number.

Track Transit shipments

This shows the list of shipments that will be transit on to this agent, there will be different filter he can provide.

Settlements

Throughout the operations agents collect money from customers, and also earn commissions. So agents either require to pay the central office or to be paid by the central office, meaning either receive or pay.

Agent create settlement

Agents can create settlement to pay the central office. On this screen the agent should input { Amount, comments, Beneficiary Bank Account }

Agent confirm Settlement

When the admin wants to pay the agents then they’ll create settlement on the admin portal and the agent will see from this screen to accept the settlement.

Reports

Settlements

This report shows the settlements of this agent during the period selected by the agent, the report will take parameters { Start date, End Date }

Commission Report

This report shows the commissions earned by the agent during the period selected. input { StartDate, EndDate}

Originated Shipment Sales

This report shows the transactions of the agent originated shipments during the period selected by the agent. Input { StartDate, EndDate} the output of this report have these columns { ShipmentId, Date, Description, CustomerId, Charges, Comission }

Destined Shipment Sales

This report shows the transactions of the agent destined shipments during the period selected. Input {StartDate,EndDate} the output of this report has these columns { ShipmentId, Date, Description, Comission}

Sales by Customer

This report will show a summarized information about the shipments made by the different customers on that agent. So this report will make the highest first and it gives the agent a clear information on which customer is making the most business with this agent.

Shipments (Delivered, in Process, Declined etc)

This report will show the status of the shipments that were originated from this agent.

Safari Payroll+

A SAFARIFONE PRODUCTION

Introduction

Introduction

System Security

  • System has multiple levels of security as follows:
    • Username and Passwords (Encrypted)
    • SMS authentication through user’s mobile
    • User finger scan for Biometric Application

Organization Management

  • Administrator creates Organization Hierarchy
    • Parent Organization
    • Business Units
    • Field Headquarters
    • Field Offices

User Roles and Permissions Management

  • Administrator creates Users for specific organizations:
    • Admin
    • Clerks
    • Mangers
    • Donors
  • These users are assigned permissions dynamically.
  • User activities are logged for security purpose.

Employee Management

  • Payroll Plus is an end to end payroll system that encompasses:
    • Employee Personal Information
    • Employee Account Information (Mobile Money Account)
    • Biometric Security Information
      • Thumb scans ( 1 Finger or Five Finger or Ten Fingers)
      • Eye Scan (Both Eyes)
    • Employee Approval Process
      • Basic, Account and Biometric Information captured by Clerk
      • Approved by the Manager
      • Released by the Donor

Guarantor Management

  • Payroll Plus manages Guarantor as:
    • Guarantor Personal Information
    • Biometric Security Information Information
      • Thumb scans ( 1 Finger or Five Finger or Ten Fingers)
      • Eye Scan (Both Eyes)
    • Guarantor Approval Process
      • Basic, Account and Biometric Information captured by Clerk
      • Approved by the Manager
      • Released by the Donor

Payroll Management

  • Payroll process
    • Clerk creates payroll for the released employees
    • Manager Approves the payroll
    • Donor Releases the payroll
    • Clerk run this Released payroll to transfer salaries to Employees’ accounts thorughMobile Money Information

T07 Network

Notifications Management System

This is a comprehensive and flexible system to reach your customers in providing useful messages about your service. The aim of the system is to achieve customer satisfaction. User create a notification and then can schedule to send it later. Auto Notifications (bases on some set business rules of the organization; also configurable) are also sent through all channels.

Channels

Email

Customers provide their email ids at the time of registration and it is used to send notifications of different types.

SMS

The Customers who have provided their mobile numbers at the time of registration also receive service notifications.

MobileApp Push Notification

The Customers who have downloaded our app from google Play Store or Apple Store receive service notifications in their apps.

Notification Types

Auto Notifications

Payment Due

This notification will be sent one/two (configurable) days before expiry of service.

Service Expired

This notification will be sent upon expiry of service so that user may know that the service is down due to nonpayment.

Scheduled Notifications

Scheduled Maintenance

Admin can schedule a notification for any channel to intimate customers for a service down due to schedule maintenance.

Event Greetings

Even greetings can also be scheduled for any channel with an image to be sent through email.

Custom Recipient Notifications

Admin can schedule a notification of any channel for Management group, General Employee group or any custom group.

Messages Sending Methodology

The scheduler services for different channels run every time and whenever the schedule time for a message is reached then the service push this message to Microsoft Message Queue.
These services also log the total number of messages meant for queue and successfully sent messages and also the failed messages so that admin may check the issue with the service and/or recipient.

Mobile App (Android and iOS)

Login

Login using username and password used same as in Billing System

Notifications

Download T07 Network App

Ticketing Management System

An end-to-end Tickets Management System developed with to serve the customers with multiple channels i.e. Email, web app and mobile App (Android and iOS). Tickets are created for multiple projects. And these have been associated as per the requirements.

Projects

As organizations run their different projects/operations at the same time so admin can create projects and tickets are created to a specific project.

Ticket Channels

Email

Customers sends emails to an email address and a service fetches these emails to create tickets into Tickets Management System

Customer Web Panel

Customers sign-in to their customer panel with credentials created at the time of registration. And they select an issue they face and then provide the description of that very issue. Then this ticket is created into Tickets Management System Mobile App (Android and iOS) Customers also use mobile app. Login into it and can create tickets into Ticketing Management System.

Agents Management

Agents are created in order to take users calls and then create tickets.

Tickets Management

Ticket Creation

All the tickets created from email, customer web panel and from mobileApp are assigned to the manager/Lead and then he/she assign these tickets to some employee to resolve the issue and then report back by updating the tickets status.

Ticket Resolution

All the tickets created pass through a lifecycle that is the status of a ticket at any point of time. All the states of the tickets are also being recorded so that we may get have an audit trail.

User Feedback

User feedback is also collected through customer web panel and mobile app directly from customers and for tickets created through email and agents this is being logged through agents.

Mobile App (Android and iOS)

Download T07 Network App

Zoom Technology

Sharja, media city, UAE CALL NOW: 00253 77 432621, 00253 21 359395 contact.zt@zoomtechnology.net

About Company

We are an information technology company that works with world's largest Telco companies and government agencies to solve their most pressing IT and business challenges.

Zoom Technology consultants understand that the world of business changes constantly and that the resulting complexities demand intelligent and adaptive solutions. Our clients, whether in commercial or in government, experience real results when they work with us. We combine industry, operational and technology skills with relevant proprietary and other assets in order to tailor solutions for each client’s individual challenges.

Zoom Technology specializes in providing integrated, leading-edge solutions to clients in government and commercial markets.

Zoom Technology offer IT network-consulting expertise that will ensure your IT plan is implemented correctly the first time and all the time. ZT consulting services consists of a comprehensive network assessment to take stock of your inventory and current environment and provide a smart, cost-effective IT system recommendation based on your specific objectives.

Services

Consulting Services

IP TRANSIT SERVICE

Cost effective, high quality IP transit is fundamental to a service provider’s ability to offer a positive user experience that helps acquire and retain customers and revenues. Delay caused by poor quality Internet or congestion from being able to keep up with internet demand is a major turn off for end users in the cloud era. IP Transit Service network design should underpin a great user experience even when your network is under pressure from high usage, high growth or even DDoS attacks.

INTERNET EXCHANGE POINT

As the Internet becomes increasingly globalized, the interconnection between networks, content providers and users become more critical to creating the 'network of networks' that is the Internet. At the center of this globalization, are Internet exchange points (IXPs) – facilities where all Internet players can interconnect to one another, improving quality of service and reducing transmission costs. IXPs have already played a key role in the development of an advanced Internet ecosystem across Asia, Europe and North America. And for the first time IXPs is increasing in Africa, despite the relatively challenging economic and telecoms environment in this region.

CLOUD COMPUTING SERVICE

The number of choices associated with cloud requires a solid business case for moving to a cloud delivery or consumption model - and there is no one-size-fits-all approach. Since cloud affects all dimensions of the enterprise, from business strategy and operating models, to technology integration and organizational transformation, it requires a solid business design and implementation roadmap. Cloud Computing Services includes the assessing business needs, design, implementation, transition and operation of cloud computing data center, private cloud, public cloud broker and hybrid cloud.

  • Implement integration solutions, managing organizational change.
  • Efficient integrates design and implementation of right-sized/cost-optimized solutions with customer business knowledge.
  • System consolidation, modernization, refactoring and re-platforming.
  • Design and implementation of networks, high-performance computing clusters. Cloud integration services that enable clients to design hybrid solutions that meet customer needs for security, collaboration, and virtualization.
  • Assessment services including cost assessment and budgeting of cloud solutions to help customers visualize, strategize, and optimize cloud services.
  • Optimized process management services for data migration and the integration of end-user applications, servers, storage, databases, and cloud service providers.

DATA CENTERS

With ever-changing business dynamics, data center designs have become more customized and complex. Data center deployments involve many stakeholders, service providers and a multitude of staff resources. Whether you are undertaking a minor change or designing a brand new data center facility, I will guide you through every phase of the project life-cycle.

IT Infrastructure Services

We bring the best to your IT Infrastructure

With the emergence of cloud computing, virtualization, and mobility, ZT Solutions is well aligned with market trends and demands. We offer the technology, processes, and people clients need to transform their IT infrastructure, achieving efficiencies, cost savings and other strategic business outcomes. We provide efficient, innovative and secure infrastructure services, solutions and consulting. We offer our clients energy-efficient green data centers, cloud computing and managed security services, all supported by a unique enterprise service management toolset. Support distributed and open systems including hosts, operating systems, applications and storage infrastructure with software tools for:

  • IDiscovery, inventory and monitoring
  • Resource utilization and IT infrastructure/ Data Center optimization.
  • Consolidation, analysis, planning and design.
  • Best practices comparisons.

IP/MPLS

The core IP / MPLS network requires complex design engineering / architect knowledge of IP, Routing protocols (BGP, MP-BGP, ISIS, MPLS), Route reflector configurations, QoS design and configuration experience and knowledge of IP security.

CYBER SECURITY SERVICES

Our team of Cyber security experts, solution architects, and key management personnel, deliver agile cyber solutions in operations to support: Our team of Cyber security experts, solution architects, and key management personnel, deliver agile cyber solutions that protect your networks, computers, programs and data.

  • Assessment and authorization.
  • Test and evaluation.
  • Security architecture, development and integration.
  • Protecting data, networks, and systems against cyber threats.
  • Managing and monitoring Cyber security operations and network operations.
  • Designing and deploying cryptography and key management implementations.
  • Security policy management.
  • Digital forensic, Compliance audits, Training.
  • Cloud security and mobile device security management.

Software & Mobile Development Services

Software & Mobile Development Service

The business landscape is changing dramatically with the increasing proliferation of mobile devices like smartphones and tablets into the workspace. This requires your applications to be equally smart and nimble to function effectively across a varied range of platforms. The need of the hour is for IT to create an application experience that is mobile enough to keep pace with a constantly shifting landscape of consumer-chosen devices. Customers want instant and on-hand access to products and services, and they want nothing less than the ‘complete’ digital experience in anything they do. ZT' Mobile Application Services provide for this reality by combining a set of application development and maintenance services that cater to smartphones and tablets across the major platforms such as iOS, Android, Blackberry, and Windows.

Our range of Mobile Application Services includes:

  • Application Assessment.
  • Application Development.
  • User Authentication.
  • User Experience.
  • Application Testing.

BIG DATA AND ANALYTICS SERVICES

Big Data and Analytics Services - includes cloud technologies, open-source software, and big-data engineering solutions to help extract the most relevant information – from across the data landscape. We support predictive analytics, real-time dashboards, Master Data Management and more. ZT provides cost, resource and process efficiencies through number of solutions

  • Applications to collect, archive, display, transform and process large structured and unstructured volumes of data
  • Big Data modeling of highly complex systems.
  • Analytics suites that include automated capacities, open architecture, standards-based framework to support activity-based intelligence
  • Cloud based solutions to access data.
  • Data mining, processing, distribution and archiving.
  • Big data analytics.
  • Data management, storage and operations.
  • Y 70Big data systems maintenance.
  • Big data software tools development.
  • Big data application/tools deployment.
  • Big data systems administration.
  • Big data management.
  • Big data systems security.
  • Big data normalization.